Trust

Sports fans can bet whenever and wherever they want.

To help improve its global reach Sportingbet opened a new Customer Care Centre in Dublin in April 2007. This centre, along with the call centre in Darwin, is dedicated to providing the highest level of customer service, in each of the local languages of its customer, 24 hours a day. Customers can use a range of different channels to get in touch, including email, live chat and telephone.

So, whether a customer is based in Bulgaria or Australia, they can call or email Sportingbet's customer service at any time of the day or night. On average the Customer Care Centre receives around 90,000 contacts a month – 25,000 calls, 32,000 live chats, and 33,000 emails – placing it well above industry standards.